Answer
Every ring gets picked up, even during lunch, after hours or while your dispatcher is handling another customer.
Speedset answers the call, qualifies the homeowner, captures the requested service window, and routes urgent situations to your on-call workflow.
The leak you can’t see
When someone’s AC dies at 9 PM, they don’t leave a message and hope. They call the next shop on Google. Speedset closes that gap without adding another dispatcher to payroll.
Illustrative example. Your actual call volume, booking rate and ticket size will vary.
One line. Three jobs.
No generic call-center scripts. Speedset learns your service area, hours, offerings and emergency rules, then handles calls like part of the shop.
Every ring gets picked up, even during lunch, after hours or while your dispatcher is handling another customer.
Name, callback number, ZIP, problem, urgency and requested window, captured in one conversation for your team to review.
Urgent scenarios follow the shop’s escalation rules so the right person knows when a call needs human attention.
Up and answering fast
No new app for the shop. We configure the pilot with you, test the flow, and start with the calls you choose.
We load your services, hours, ZIP codes, requested windows and urgent-call rules.
Route after-hours, overflow or every call. It works with your existing phone provider.
Get caller details, a concise summary, urgency and the requested window in the workflow configured for your pilot.
Founding five pilot
We’re working hands-on with five home-service shops. Test Speedset on your own call flow for 30 days, then decide whether it earns a place in the operation.
No card and no long-term contract. Pilot availability is limited to five qualifying shops.
Straight answers
Speedset sounds natural and stays transparent when asked. The goal isn’t to fool anyone. It’s to answer quickly, collect the right details and move the call forward without leaving a customer in voicemail.
You define the rules. Speedset can identify urgent scenarios such as gas, flooding or no heat with vulnerable occupants, then trigger the configured on-call workflow and advise the caller to seek emergency help when appropriate.
No. Speedset is the conversion layer on top of your phone line. Your CRM stays the system of record, and we route call details into the workflow your team already uses.
We load your services, coverage area and on-call rules, test the flow with you, and then start with the calls you want Speedset to handle.